Frequently Asked Questions
What is Barely Functioning?
Barely Functioning is a neurodivergent-led space focused on AuDHD, ADHD, autism, and related experiences. We share articles, tools, and products designed to support real people navigating real life — especially when energy, motivation, or capacity are low.
Is this medical or mental health advice?
No.
Nothing on this site is medical, psychological, or therapeutic advice.
Content is provided for informational and educational purposes only, based on lived experience, research, and community perspectives. Always consult a qualified healthcare professional for diagnosis, treatment, or medical support.
Are you a medical professional?
No. We are not medical professionals, therapists, or clinicians.
What products do you sell?
We offer both physical and digital products.
Physical items like t-shirts and mugs are custom-made and handled by print-on-demand partners such as Printful. Other products are shipped to you by a fulfilment provider acting on our behalf.
Additionally, we provide digital downloads including planners, templates, and tools. Digital items are delivered electronically and intended exclusively for personal use.
Can I return or refund a digital product?
Because digital products are instantly accessible, all digital sales are final.
If you have trouble accessing your file or receive the wrong file, please contact us and we’ll help where possible.
Can I return a physical product?
Returns or refunds for physical products are only accepted if:
- The item arrives damaged
- The item is defective
- The wrong item was sent
We do not accept returns for change of mind, incorrect size selection, or minor colour differences.
Full details are available on our Returns & Refunds Policy page.
How long will my order take to arrive?
Some physical products are made to order, so delivery times may be longer than mass-produced items. Estimated delivery times are shown at checkout where possible.
Digital products are available immediately after purchase.
Do you use affiliate links?
Yes. Some links on this site are affiliate links.
If you click one and make a purchase, we may earn a small commission at no extra cost to you. This helps support the running of the site.
Affiliate links do not affect our opinions or recommendations.
Do you collect personal data?
We only collect the information necessary to:
- Process orders
- Deliver products
- Respond to enquiries
- Improve the site
We do not sell personal data. Some information is shared with trusted third parties (such as payment processors or fulfilment partners) when required.
See our Privacy Policy for full details.
Do you use cookies?
Yes. We use essential cookies and, with consent, analytics and affiliate cookies.
You can manage cookie preferences via the cookie banner or your browser settings. Full details are in our Cookie Policy.
Who are these products for?
Our content and products are designed for:
- Autistic people
- ADHD people
- AuDHD people
- Neurodivergent adults
- Late-diagnosed or self-identified individuals
- Anyone looking to support any of the above individuals
They are not intended to “fix” anyone — just to support, reflect, and reduce friction where possible.
How can I contact you?
You can contact us via our contact page.
Please note that we cannot provide medical advice or personalised clinical guidance.
I still have a question — what should I do?
If your question isn’t answered here, feel free to reach out using the contact page and we’ll do our best to help.